Christelle
Christelle Delorme
GZ-Psychologist
When it comes to contact, being welcoming and looking and listening without judgment are values that are important to me. These provide the space to explore together where clients get stuck in their daily lives and/or in relation to their environment. Re-entering what was left out, feeling what could not be felt. Experimenting and finding what works. For the client. Because we’re all human and each of us is unique. I help clients to explore the possibilities and to create solutions that suit them. I also like to bring creativity, humour and warmth into this joint process. Equality in therapeutic contact is important to me. With this, I rely on clients’ autonomy and their own strength, which they include in the treatment. I have extensive experience in counselling adults with broad psychological problems, including anxiety, mood issues and trauma-related problems. I use therapeutic techniques from various schools, including cognitive behavioural therapy, Transactional Analysis (TA), Acceptance and Commitment Therapy (ACT), and solution and body-oriented therapy. The latter techniques fall under the so-called Positive Psychology. This approach places less emphasis on what is wrong with a client and focuses on the client themselves and their possibilities to flourish and achieve well-being. I enjoy contributing to that.
If Dutch is not the native language, I can also give therapy sessions in English and French.
BIG registration number: 39065578625
Working days: Monday and Tuesday
Femke
Femke van Manen
GZ-Psychologist
Within this framework, I make use of other working methods such as cognitive behavioral therapy (CBT), EMDR and imaginary rescripting, which also pays attention to physical experience.
Clients experience me as warm, empathetic and open. I listen attentively and dare to mirror where necessary. In my way of working there is room for creativity, humor and lightness – because these can sometimes touch or set something essential in motion.
Reliability – on both sides – is an important basis for me: keeping appointments, being on time and well prepared for the conversation contributes to a safe and respectful cooperation and effective treatment.
In my free time, I enjoy hiking and biking in nature, eating good food and browsing thrift stores.
Big registration number: 19927477125
Working days: Monday afternoon, Wednesday, Thursday
Femke
Myrthe
Myrthe Westenberg
Telephone consultation
We highly value feedback from you, our client. Therefore, when you have completed your treatment, we ask you to complete a client satisfaction questionnaire: the Consumer Quality Index (CQI). This is a scientifically validated questionnaire that uncovers what you find important in your care and what your experiences have been with regard to the service we have provided you. Below you will find the average figures for 2024 with brief explanations.
– Treatment (1-5) = 4.9
This shows that most people have felt that they are taken seriously and that things have been explained in an understandable way.
– Deciding together (1-5) = 4.8
Clients receive information about the various treatment options and expected treatment results. Clients can also participate in the decision-making process. In addition, we provide information about, for example, self-help programmes and/or patient associations.
– Implementation of treatment (1-5) = 4.5
Most clients have indicated that the treatment has been the right approach for their issues and that the treatment has been carried out as desired.
– Treatment information (1-5) = 4.5
Clients generally experience that the advantages and/or disadvantages of the treatments available for their complaints are explained and what result they can expect from the treatment. Information on how to deal with complaints is an important part of treatment.
– Average report grade (1-10) = 8.9
In principle, the treatment within Basic GGZ is short-term treatment. Given the time constraints, we do our best to get to the heart of the problem as soon as possible. As a result, it is sometimes difficult to pay sufficient attention to the process, the explanation of the steps and/or the choices that have been made. The documents below (currently only available in Dutch) describe the main points of the treatment process. You’ll also find, for example, how and with whom we often work together. If you want a broader explanation about this during your treatment, or if you want to expand on it, you can ask for this and we’ll set time aside to explain further. Based on a quality charter model, each care provider indicates how care is organised for the individual client.
Quality Statute Sanne Lansbergen
Quality Charter Marieke te Nijenhuis
Quality Charter Yvonne de Jong
Quality Charter Christelle Delorme
Quality Statute Jannie Timmers
Quality Charter Femke van Manen
Lijn 1 stands for a transparent working method and a customer-friendly approach. But where people work together, misunderstandings can also arise. You may not agree with certain aspects or you may be dissatisfied. If you have any questions or complaints, please do let us know! We are always open to feedback about our actions. Together we can look for a solution. In the unlikely event that we cannot resolve the matter together, legislation offers you several ways to proceed with your complaint. The below links can direct you to further action and where to go for it.
Client information complaint scheme Dutch Institute of Psychologists (NIP)
Safety, trust and transparency are important values for us and hopefully tangible in our contact with you. How we also handle your data carefully outside the room can be read in our privacy policy (currently only available in Dutch).